Statistical analysis of the relationship between payment behavior variables and delinquency in electricity consumption

This paper seeks to identify, through statistical analysis, the main variables that explain the phenomenon of default on residential electricity customers in the state of Bahia-Brazil. Identification and analysis of these variables is of great importance for building and operating models to support decision-making in favor of fighting delinquency. Database of residential consumers of Electricity Company of Bahia State (Coelba) are used as a study case. The analysis uses the concept of the Pearson correlation coefficient and bivariate method of Principal Component Analysis.