A new personalization approach by case-based reasoning and fuzzy logic

Nowadays, facing the diversity of users profiles, the emergence of new technologies (mobile phones, PDA...) and the variety of environments (office, home...), searching for relevant information becomes a very difficult process. In this context, personalization can be an appropriate solution to overcome this issue. It aims to provide the user with relevant information corresponding to his/her preferences. Our contribution is a new personalization approach based on both case-based reasoning and fuzzy logic. The aim is to recommend a personalized itinerary taking in consideration the context of use. Finally, we present some experimentation results in the transport field to validate the mentioned approach.