An asymmetric collaboration platform for novice-expert multimedia systems

This paper describes a platform for asymmetric collaboration, which is required in novice-expert systems. In novice-expert systems, a novice user operates the system for most of the time. When the user himself or his work process requires support from a remote expert, the expert provides guidance or support work. The platform for the novice-expert systems must have the following features: (i) remote execution of commands, (ii) communication support for call collision and key number handling, (iii) asymmetric user interface, (iv) control of each entity of collaborative tools. This paper explains the architecture functions, and applications of the asymmetric platform that has the above four features.