A pattern language and repository for service network management

Successful service platform operators foster their market performance by leveraging economic network effects, which implicitly control service ecosystems. Explicitly, third party services are used to complement the platform's intrinsic value to the users. Platform operators' key to success is the initiation of a snowballing interplay of consumers' preferences and a respective portfolio of service offerings. The Dynamic Network Notation DYNO supports modeling such service networks from a service management perspective, while defining system-interaction control and exploiting network effects. However, there is a need for an evolving and reusable base of experience that allows researchers and platform operators to learn from and to share knowledge on best practices. To this end, we introduce service network management patterns based on DYNO. In addition, to exploit the dispersed applications through various market segments, we present a community-driven pattern repository. The repository applies coordination and review means to ensure quality of patterns without restricting creativity during the pattern design process.