A Fuzzy Expert System for performance evaluation of HRM with 360 degree feedback approach (Case study: An Iranian IT company)

Performance appraisal of Human Resource Management (HRM) with 360 degree feedback approach is a wide view for determining personnel performance. The purpose of this research is performance assessment of HRM considering 360 degree feedback theory in organizations by an intelligent system. Here, a Fuzzy Expert System has been designed with considering main effective variables on performance assessment as Inputs variables and level of performance as output. Then, the system rules have been extracted from some experts and the system has been developed with the use of FIS tool of MATLAB software. Finally, the presented steps have been run in an IT company as empirical study.