Introduction to electronic banking by eLearning methods

With advances in the use of ICT in education, the education areas extend. With the introduction of electronic banking, there was a need to include theoretical knowledge and practical skills in this area into the educational process. At our faculty, obligatory course of Electronic Services in Banking is provided to our students. Students can try the operation of electronic banking on virtual Electronic Online Bank. This course is based on eLearning methods (using LMS, use of virtual bank by students, training videos etc.). Students have the opportunity to come into contact with various forms of electronic services in banking (from already technologically obsolete to new emerging ones). This course increases the awareness of electronic banking among the young generation, which usually just opens its first current accounts in banks. The emphasis is on safety and security of electronic banking services, including the principles of electronic signature. Our course also provides to students the experience of electronic signature usage in other areas, besides of banking services. This supports the use of e-Identity in the e-Government among the future users of these services. During the year 2011 was conducted electronic questionnaire survey on students' awareness of electronic banking services before and after the completion of course. The results serve as feedback, which provides important suggestions for changes in the educational process.