Abstract:
Service system is analyzed, optimized and evaluated by discrete event system simulation method and classical Industrial Engineering. By analyzing element of system, proce...Show MoreMetadata
Abstract:
Service system is analyzed, optimized and evaluated by discrete event system simulation method and classical Industrial Engineering. By analyzing element of system, process, layout and related data, simulation model of some restaurant's services system is build, and by Em-plant simulation software, bottle-neck problems of services system is found. Then improved project of services system is presented by Industrial Engineering method. In the end, result of improvement is evaluated by simulation method. The research showed that services system can be effectively optimized by combining simulation method with IE method.
Published in: 2011 IEEE 18th International Conference on Industrial Engineering and Engineering Management
Date of Conference: 03-05 September 2011
Date Added to IEEE Xplore: 10 October 2011
ISBN Information:
Contents 