WikiTeams: How Do They Achieve Success?

Web 2.0 technology and so-called social media are among the most popular (among users and researchers alike) Internet technologies today. Among them, Wiki technology—created to simplify HTML editing and enable open, collaborative editing of pages by ordinary Web users—occupies an important place. Wiki is increasingly adopted by businesses as a useful form of knowledge management and sharing, creating “corporate Wikis.” However, the most widely known application of Wiki technology—Wikipedia—is, according to many analysts, more than just an open encyclopedia that uses Wiki.