Meeting the challenge of assuring dependable telecommunication services in the '90s

Assuring the dependability of telecommunication services in the face of increasing customer expectations, revolutionary changes being made or proposed in networks, and recent disruptive disasters are discussed. Work focused on reducing vulnerability to network element outages is described and examined for three new technologies: fiber network architectures, common channel signaling, and intelligent network architectures. A comprehensive service dependability management process to be established by service providers is recommended.<
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