How do team factors affect technology adoption decision?

Teamwork has become increasingly important in modern businesses. Our study investigated the factors involved in team members' decision-making in a team context. We used the technology acceptance model (TAM) as a basis and incorporated the team-level factors of consensus on appropriation (COA) and cooperative team norms (CTN) into the model. Questionnaires were sent to project team members working in mid-sized to large businesses in Taiwan, and 126 valid surveys were collected and analyzed using SEM. Our results showed that CTNs affected perceived usefulness of PMS. COA has a direct effect on perceived usefulness as well. The paper contributes toward a better understanding of information technology adoption with regard to team-level factors. Implications for future research and management practice are discussed.