Equilibrium for CMC systems' alteration — An intercultural perspective

Technology and society inter-influence each other. Cultural diversity and intercultural variations of values exist between different countries. Most of the emerging technologies including information and communication technologies (ICTs) and systems, being developed in developed countries, are influenced by the cultural values, norms and thinking of those countries. Socio-political factors should be considered while introducing these technologies in the institutions of a developing country. I argue that intercultural variations of values perspective should be taken into account for successful implementation of Computer Mediated Communication Systems in the public sector institutions of developing countries during aid assisted ICT governance projects. The systems should be customized, modified, and altered according to local variations of values. However, systems should not be altered to the extent that they reinforce the troubling values and structures. Right equilibrium has to be achieved.