Information technology support of strategic management activities

The study explores the relationship between an organization's strategic management process and its use of information and communication technologies. Effective strategic management especially under conditions of changing markets, competition, technology and other environmental factors, appears to rely upon insights from experts. The use of information technologies, the fundamental tools for the information age, could be expected to augment the access to experts and their insights and information and thereby enhance strategic decision making and strategy implementation. The purpose of the study is to identify the characteristics of the information technologies which are used during the various phases of the strategic management process and to determine the sufficiency of the information technologies in meeting the needs of strategic management activities. The development of a technology-strategic management model illustrates the manner in which information technologies currently support the activities which comprise strategic management. The model enables the researcher to highlight the characteristics about the information technologies and about the strategic management activities which they support.