Ongoing Crisis Communication: Planning, Managing, and Responding, 2nd Edition (Coombs, W. T.) and Handbook of Risk and Crisis Communication (Heath, R. L. and O'Hair, H. D., Eds.) [Book reviews]

Coombs's work is a solid introduction to crisis communication that will serve technical communicators learning about the topic from a public-relations perspective. Heath and O'Hair's book provides a good integration of the related disciplines, and its contributors give readers a solid background in relevant theories and issues.