A DEA evaluation of software project efficiency

Software production has become a focus of major economic activities all over the world. This paper presents an evaluation of 63 software projects in a big Canadian bank using data envelopment analysis (DEA). DEA model was developed to measure software project efficiency focusing on the factors that affect software productivity and suggestions were offered on how DEA could be used to improve their software production metrics. Finally, potential management uses of these DEA results were presented.