A Study of Value of Business Process Models from a Managerial Viewpoint

The essential purpose of BPM (business process modeling) is to construct processes which yield a profit for enterprise. Thus, we should verify whether the models certainly yield a profit beforehand. However, because the flow of a business process diagram generally depends on uncertain factors, it is difficult to define and measure value of business processes both quantitatively and qualitatively. In this paper, we survey the predecessor's efforts for the evaluation of business process models and try to define the value. Moreover, we also try to apply probabilistic inference to the evaluation from the financial and business administration viewpoint. If one can formally verify the value beforehand, it prevents wasted investment to business process re-engineering.