Evaluation of Worker Productivity Improvement Using ISM and FAHP

In recent years, many printed circuit board manufacturing firms have looked upon worker productivity improvement as the means by which they can improve their firm performance. This paper uses the critical factors and interpretive structural modeling to determine the structure of analytical hierarchical process model in fuzzy environment. Fuzzy analytic hierarchy process-based methodology was used to tackle the different decision criteria in a hierarchical structure in the improvement of worker productivity. The findings advocate that these manufacturing firms would thereby the hierarchical model to setup the priorities of the worker productivity improvement. And best practice, reduce unit cost and physical working environment are the crucial sub-factors for worker productivity improvement.