Reliability and quality in design

Designers are not immune to improvements even though they treasure independence and autonomy. The author argues that it is important that: there be both a strategic and annual reliability and quality improvement plan for the way designing is done; there should be both a strategic and annual reliability and quality improvement plan for designs; a systematic approach should be used in the improvement effort; and measures of design process improvement can and should be made on the inputs to activities and output of design processes. Many organizations have shown substantial improvement in the design effort.<
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