A framework for automatic improvement of workflows to meet performance goals

Business performance improvement is arguably the most important factor in the development or reengineering of a business information system. We present a framework that, given a model of a business information system and a performance goal, helps determine the modifications required in the model in order to meet the performance goal. The framework includes: an executable system model based on workflows, triggers, and execution resources; an execution environment that measures system performance; improvement operators that can modify the system model; and an automatic improvement mechanism that uses AI search techniques to guide the modification of the system model to meet a performance goal.<
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