SCOUT: an approach to automating diagnoses of faults in large scale networks

There has been some success in automating the diagnosis of transmission problems in large telecommunications networks such as AT&T's digital communication network. This paper describes a new approach to automatic diagnosis that uses network topology and network behavior history to automate the troubleshooting of transmission problems in any large telecommunications network. We have developed and deployed a system based on this approach. This system is currently being used by technicians to troubleshoot problems in AT&T's network and it has been found to be very effective.<
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