Initial perceptions of professional facilitators regarding GDSS impacts: a study using the grounded-theory approach

Eight experienced facilitators or process consultants participated in a laboratory study of GDSS use. They were interviewed using an approach consistent with the ground-theory methodology, and their comments and observations subjected to preliminary content analysis. Several areas of substantive concern for GDSS research were identified, and will serve as a basis for a stage two study of facilitator/GDSS interactions. These efforts are seen as required for the generation of theory in this new area of research which involves the interdisciplinary cooperation of behavioral and information scientists.<
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