Electronic mail-E-mail at work

The author discusses how electronic mail has removed the barriers of time and place between engineers collaborating on complex design projects. Besides the obvious boon of avoiding telephone tag and time zone dissonance, E-mail gives companies unprecedented flexibility. Electronic mail can also uncover hidden expertise in a company. It has ended the isolation of researchers at universities and cuts across hierarchies at corporations and other institutions. Disadvantages of electronic mail are also discussed.<
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