Adopting DevOps Practices in Government Systems: Enhancing Operational Efficiency and Security in Business Automation Ltd.'s E-Plot Management System

Establishing DevOps practices at Business Automation Ltd. and developing ePMS with RAJUK. Qualitative case study-based DevSecOps implementation improved software delivery speed, system stability, and operational efficiency. Data from document analysis, interviews, and direct observation was analyzed using thematic analysis to identify macro-level themes related to automation, tool integration, cooperation, and security. Research indicates that DevOps is associated with faster deployments, fewer errors, improved teamwork between development and operations, and increased security. The issues mentioned include cultural opposition and tool integration difficulties. It is established that DevOps improves software development and operational agility. However, further training in DevOps practices is necessary even after adoption. The report suggests scaling DevOps approaches for larger systems and businesses.