Loan Application and Management System with Credit Scoring Decision Support System for Cazanova Transport Cooperative

Loan management in transportation cooperatives involves the assessment, approval, disbursal, and monitoring of loans for various member needs, ensuring compliance with regulations, and providing support throughout the loan lifecycle. The traditional manual processes and paperwork used in loan management are prone to errors and data redundancy, are time-consuming and inefficient, lack transparency, and cause difficulty in data analysis and reporting, highlighting the need for a proficient Loan Management Website and Mobile Application. This study presents the development of a comprehensive system that efficiently handles data, integrates the credit scoring system, and leverages the FICO score for accurate loan amount recommendations, enhancing decision-making and enabling improved money monitoring, risk management, and record storage. The system's quality was evaluated using ISO 9126's software characteristics such as functionality, usability, reliability, and portability, yielding an overall mean score of 4.71 for the web application and 4.68 for the mobile application, indicating its seamless facilitation of loan transactions. The integration of additional technologies like Decision Support and SMS notifications enhances risk management and financial transparency, fostering increased capital generation for cooperatives, thereby providing opportunities for business growth and sustainability. The developed Loan Management System offers a streamlined approach compared to traditional methods, facilitating faster loan application, approval, and payment processes. Overall, this research contributes to the advancement of loan management practices in transportation cooperatives by leveraging technology, enhancing decision-making processes, and promoting financial efficiency and transparency.