An Evaluation Model For Measuring The Usability of The Bologna Management System In Iraq (Student, Teacher, And Management Perspective)

User acceptance and satisfaction with a management information system depend entirely on the quality, importance, and freshness of the data that the system provides to its actual users. System usability and system usefulness, as well as system availability, are considered the most important factors in the evaluation of an information system. Lately, scientific and engineering specializations at Iraqi public and private universities have adopted the Bologna path, providing a new experience to revitalize the country's education system. An essential part of the requirements for implementing the Bologna Process is the existence of an integrated website called the Bologna Management System used to manage the Bologna Process. However, measuring the usability of the system has become a necessity since the website contains three main users (the student, the professor, and the administration). This paper investigates the evaluation of the usability of the intended website by proposing an evaluation model based on the Technology Acceptance Model. Four universities (two public and two private) have surveyed. To measure the usability of the intended system, an online questionnaire (a seven-point Likert scale) has systematically designed and formalized as an instrument to measure the intended system's usability. The selected sample included 870 students and 78 university lecturers, as well as 12 top management members from the targeted universities. The obtained results have indicated that the Bologna management system in Iraq is highly usable and workable in practice. Including some recommendations and proposals that improve the performance of the intended system.