Evaluating AI/ML Platforms and Services

Summary

This chapter covers the various artificial intelligence (AI) and machine learning (ML) services that the cloud service providers such as AWS, Microsoft, and Google provide. It looks at the different portfolios of AI/ML services and maps them to the business problems the readers are trying to solve. The chapter also covers some of the factors to consider when choosing an AI/ML as well as Gen AI services. AWS provides high‐level AI services, which are pretrained AI services that provide intelligent solutions for well‐known use cases such as fraud detection, personalized recommendations, contact center intelligence, document processing, intelligent search, business metrics analysis, forecasting, quality control, cybersecurity, and so on. Amazon SageMaker is a fully managed machine learning service provided by AWS to build, train, and deploy machine learning models. The chapter explains some of the text and document services, including AWS Comprehend, AWS Textract, and AWS Translate.