Digital Transformation Models and Digital Disruption

Summary

Digital transformation is forcing companies to reevaluate their business models and find ways to better serve customers anytime, anywhere, in the format and on the device of their choosing. This chapter highlights some of the models that have emerged as a result of AI and the disruption caused by the digital revolution and its overall impact on society as a whole. A culture of collaboration is a key component of a successful digital transformation strategy. It involves breaking down traditional silos and encouraging openness and collaboration between different stakeholders, such as governments, businesses, academia, and citizens. As the digital transformation of business continues to march forward, companies must ensure that they are well‐positioned for the future. Chief among their responsibilities is developing a culture of digital resiliency: the ability to anticipate and quickly adapt to changes in the dynamic world of digital technology.