Conversational Symptom Checker Chatbot for Disease Prediction and Suggesting Nearby Hospitals using Machine Learning and Location Services

A chatbot, sometimes known as a conversational agent, is software that uses natural language to interact with people. Travelling to and from a hospital for treatment takes a lot of time for people with hectic schedules, which makes many of them disregard their health issues. People frequently postpone going to the hospital for small problems that might develop into serious illnesses. For these people, interacting with chatbots to get helpful medical information is a cost-effective, time-efficient, and convenient option. This paper suggests a framework for a machine learning-based chatbot that combines natural language, machine learning, and statistical analysis. gaining knowledge of the technologies in a Spark cluster to help create an intelligent chatbot. In this work, we conducted a thorough analysis of current literature, looking at a large number of chatbot-related papers over the last five years. Next, we introduced many related tasks to our chatbot, which uses user symptoms to predict diseases and, depending on the user’s location, recommends hospitals in the area. Users will be able to easily engage with the chatbot using the system’s online interface.