Using Immersive Virtual Environments for Intercultural Learning Experiences

This case study paper presents results from a pilot study to test the use of immersive virtual environments as a pre-departure training module in study abroad programs for intercultural learning experiences. Insights from the pilot study are used in developing a scenario-based immersive pre-departure training module for further testing and refinement. Study abroad programs introduce students to novel cultural experiences that lead to enriched learning experiences, friendships, and a lifetime of memories. Our study presents insights on the current student experiences in these programs and how immersive technologies can enhance their experiences through prior virtual cultural exposure and interactions. For the pilot study, six students from a computer graphics technology program who had previously enrolled in study abroad programs were recruited. Participants were guided through an exploratory tour of popular locations in Google earth VR. Once participants got comfortable using the VR headset and controller, they were asked to explore their prior study abroad destination and share their experiences in those foreign destinations. The VR session lasted for roughly 20 minutes followed by filling out a post-session questionnaire. The insights gained through this pilot study show that 1. Participants appreciated the visual immersion of the VR experience. However, participants preferred real-life experiences over virtual ones. They did see the VR module as preparation for real-world cultural exploration. 2. There was a lack of cultural interaction in the VR space. Participants valued experiences that help them better understand differences in the way of life and values of people, more than just viewing eye-catching monuments. These insights informed the design of a scenario-based immersive pre-departure training module in VR for students to explore virtual scenarios and encounters with cultural ambassadors in the foreign destination.