Cross-Graph Knowledge Exchange for Personalized Response Generation in Dialogue Systems

Recent advancements in language models have greatly improved dialogue systems, but they still face challenges in generating personalized responses that are consistent with the user’s persona and dialogue context. Existing approaches typically model dialogue context and persona information together in a unified manner, but they lack fine-grained differentiation between the two, leading to inaccurate user modeling. This misalignment hinders the ability of dialogue systems to produce personalized responses. In this work, we propose cross-graph knowledge exchange (CKE), a novel algorithm designed to enhance personalized response generation in dialogue systems. CKE constructs separate dialogue user graphs for each party in the dialogue, representing both their dialogue context and persona information. These graphs are then utilized to perform cross-graph structured knowledge aggregation, where the aggregation is under supervised by both its own and the other party’s persona and dialogue context, providing richer, more accurate representations. Furthermore, CKE introduces a hybrid prompt template that combines both discrete and continuous elements, improving the language model’s ability to leverage graph-structured information. The experimental results demonstrate that CKE significantly outperforms existing baseline methods in generating more coherent, contextually appropriate, and personalized responses in dialogue systems.