Empowering Organizations for Sustainable Digitalization: a Corporate Digital Responsibility Maturity Model Approach

Corporate Digital Responsibility can contribute to guiding organizations toward responsible digitalization and or-ganizational resiliency. Yet, due to the novelty of this subject, few guidelines and frameworks exist. We propose a Corporate Digital Responsibility Maturity Model (CDR MM) as a systematic approach for organizations to assess and enhance their capabil-ities in integrating digital responsibility into their operations. Developed through design research methodology, the CDR MM comprises five dimensions and 18 focus areas. The model is the first of its kind in the context of CDR, addressing both the social and environmental aspects of digitalization. Our study diversifies the geographical scope by conducting research within the French context, contributing to the global understanding of CDR. For decision-makers, the CDR MM serves as an evaluative tool, of-fering insights into problematic areas and guiding organizational efforts to align digitalization with sustainable development. The proposed model also lays the groundwork for future research in the field, potentially leading to the development of prescriptive maturity models.