QoE Approach of 5G FWA Services in Indonesia: A Review

Currently the demand for capacity, performance, and reliability for telecommunications services is increasing a lot, especially in households. The MNO is facing increasing traffic demand, and new solutions in their network to accommodate the growth must be found. One solution could be the use of 5G Fixed Wireless Access to deliver to the customers a fast and affordable broadband service with very high performance, more capacity for data traffic, greater download speeds, and low latency. Fixed wireless access (FWA) is an attractive wireless solution for delivering broadband to different homes with the fifth generation (5G). This paper evaluates various approaches in the measurement services process of 5G FWA QoE service that approached service factors, parameters, objects, and methods. In addition, this paper provides suggestions on how to prioritize a measurement process related to the QoS and Ux service factor, parameter, and object conditions where 5G FWA technology will be implemented and takes the example of the cellular user condition.