6 A study on enterprise collaboration in metaverse

Metaverse aims to build a fully immersive self-sustaining virtual world where humans can play work and socialize. The recent advancement of emerging technologies such as XR, AR, AI, and blockchain is enabling the manifestation of the metaverse. The work dynamic postpandemic is also changing with work from home being the new normal. This makes us question the future of working in a virtual setting enabled by the metaverse. It also brings into light the concerns of safety, security and privacy, challenges about scalability, and constraints of technology. In this chapter, we do a systematic literature review of the current research in the field of the metaverse and understand its key features, enabling technologies and applications in the field of socializing, working, and gaming. We investigate how the metaverse supports digital collaboration amongst enterprises in the virtual reality-enabled metaverse. Finally, we draw upon further research directions for building metaverse systems for enterprises.