Leveraging Artificial Intelligence for Knowledge Management A Systematic Literature Analysis

This research examines the growth of Artificial Intelligence (AI) and Knowledge Management (KM) capabilities, evaluating how AI can enhance KM by managing information, data, and knowledge within organizations. Utilizing a systematic literature review method with PRISMA guidelines, the study reviewed 72 articles from Scopus (1994-2024). Findings indicate that AI implementation in KM spans various fields, predominantly within technology. AI integration is identified as a catalyst for innovation, efficiency, and organizational learning. The study highlights the increasing application of AI in KM and the evolving nature of this research area. Insights are provided into the potential for innovation and future development of AI in KM, emphasizing the necessity for organizational members to leverage AI to enhance performance.