Understanding the passengers’ behaviour as a key element of multimodal transport design

Designing multimodal transportation requires understanding passenger behavior, habits, and needs. The article presents the results of a study aimed at distinguishingthe most frequent combinations of selected modes of transportation from the place of residence to the destination point with an intermediate means such as rail transport.The data used in the analysis refers to $\mathbf{1 1 0 2}$ passengers of the Lodz Agglomeration Railway (“Łódzka Kolej Aglomeracyjna” sp. z.o.o.), which surveyed passengers in 2021. The survey made it possible to distinguish the most common behaviors among passengers and to identify differences in the choice of means of transportation among the identified groups of passengers. The results can support decision-making in the development of multimodal transportation modes taking into account different passenger behaviors.