Co-Designing Resilient Socio-Technical Software Systems

Socio-technical resilience is increasingly a design goal for software that integrates new kinds of automation. Using an example drawn from air traffic control, this paper explores how a co-design approach can be used alongside resilience engineering principles to provide structure and focus to software design activities. The report aligns the steps associated with resilience engineering to the co-design activities of probing, provoking, projecting and prototyping, and suggests methods for engagement with stakeholders that can be used to collect and synthesise data.CCS CONCEPTS• Software and its engineering → Designing software; • Human-centered computing → Empirical studies in collaborative and social computing.