Determining of Adult Learners’ Expectations from the Training in Digital Learning Environments

This study investigates the expectations of adult learners in online learning environments, specifically within the context of employee training for civil servants. The participant group includes 2,455 civil servants. The research employs a case study approach, collecting data using open-ended forms and conducting content analysis. According to the results, the expectations of adults are classified into nine categories: 1) interaction type, 2) content design, 3) video interaction, 4) visibility, 5) decision to enroll, 6) expectations for satisfaction, 7) content preference, 8) resource management, and 9) trainer preference. The study's findings inform the development of effective personnel training in online learning environments. Implications of these findings for the design and administration of e-learning are discussed.