Analyzing the Quality of Web-Based Scholarship Information System Using ISO/IEC 25010 Standard

The Siak Sri Indrapura District Government implements E-Government by developing a website-based scholarship information system called BETUNAS. In its operation, there are several obstacles in the BETUNAS information system. To minimize these issues, researchers used the ISO/IEC 25010 standard with eight testing characteristics to assess the quality of the BETUNAS information system. Based on the tests conducted, the results show that the Functional Suitability characteristic received a score of 1, indicating the system is valid. Performance Efficiency testing produced valid results with a response time of 5.93 seconds. The Compatibility characteristic was rated good and met the standards. Usability testing achieved a result of $\mathbf{7 8 \%}$, placing it in the good category. Reliability characteristics met the testing standards and were deemed good. Security was rated at a medium level, indicating it is fairly good. Maintainability characteristics met the Land testing standards with a good rating. Lastly, Portability testing showed that the system could run on multiple browsers, thus falling into the good category.