Adaptive UI/UX for Smart Geriatric Users

Technology must be developed to suit the older population in an increasingly elderly global society, especially concerning the development of user-friendly UI/UX (User Interface/User Experience) for smart devices. While phones and tablets offer many benefits for seniors, age-related cognitive, physical, and sensory changes pose challenges in creating an accessible and intuitive UI/UX. This study aims to explore adaptive UI/UX solutions to overcome these issues and alleviate technology anxiety among older users. The research involved approximately 100 elderly individuals from India who identified common challenges faced when using applications. Subsequently, psychometric techniques based on our findings were employed in a test. Continuous use of the application by individuals allowed its UI to adapt to user actions, customizing it to their behavior patterns. A voice-task model was developed that navigated through the application to complete a task that the user desires. Focused on banking and financial applications, along with cab booking applications, the study targeted age groups between 60 and 75 years. Conclusively, this research highlights the effectiveness of adaptive UI/UX designs in enhancing the lives of geriatric users. It also provides valuable insights and practical guidelines for designing technologies that align with their needs.