Identification of Factors that Impact e-Inclusion in HEI

E-inclusion is an important component within Higher Education Institutions (HEIs), ensuring fair and equal access to educational resources for all students, regardless of their diverse backgrounds, abilities, or disabilities. This paper identifies factors influencing e-inclusion in HEIs through a literature review and a survey conducted among HEI staff. The presented findings provide insights into the perspectives of pedagogical staff regarding e-inclusion in HEIs. Key thematic areas include leadership strategies, collaboration and networking, infrastructure requirements, professional development, pedagogical support mechanisms, classroom implementation, assessment practices, and student digital competence. The summary of these findings contributes to a holistic understanding of e-inclusion in HEI, offering valuable implications for educational policymakers, institutions, and pedagogical staff, motivated to create inclusive digital learning environments.