Development of a New Wireless ECG Patch: A User Experience Survey

Technological advancements have facilitated the development of innovative wearable electrocardiography (ECG) patches suitable for remote patient monitoring. However, there is a current lack of comprehensive understanding regarding the user experience (UX) associated with these devices which is crucial to ensure their widespread acceptance. This research aims to present a design for a wireless ECG patch (WEP) that focuses on user experience features, making it easy to operate and integrate into daily routines. Initially, we surveyed 50 participants to discern the pertinent criteria for the user experience (UX) design of commercial ECG patches. Our approach integrated existing research findings and incorporated technical considerations mandated by project stakeholders. Subsequently, an expert panel comprising a designer, technical experts, and a physician selected the optimal design concept. Following the development of the prototype, it underwent a 48-hour user experience investigation, which involved a questionnaire and an overview assessment. A significant majority of participants reported that the device was comfortable to wear and easy to use. Additionally, the study participants expressed satisfaction and indicated a keen interest in utilizing the device in the future. These results affirm that the newly designed WEP is a reliable, comfortable, and user-friendly device for remote patient monitoring, hinting at the potential for such devices to enhance patient care and improve overall health outcomes through further development and adoption.