Optimization of the Quality of Public Transport Operation Evaluation Method

Effective transport planning, utilizing available data to promote sustainable modes of transportation, is a fundamental aspect of the Smart City concept. This paper introduces an optimization of the the level-of-service-based evaluation method for quality of public transport operation, which assesses reliability and travel speed/time. Although initially introduced in 2017, the method lacked a sufficient sample of data from diverse transport networks for testing. Subsequently, with the acquisition of such data, extensive testing became feasible, leading to the method's optimization for improved reliability and practical usability.