Assessment of Job Satisfaction of a University Teacher in the E-Learning System as a Tool for Managing the Development of Digital Competencies of Faculty Members

Global trends in the digitalization of education have new demands on the digital skills of teachers and the development of digital mobility for rapid adaptation to digital technologies. The purpose of this study is to develop a methodology for assessing job satisfaction of a higher education teacher in the e-learning system to improve the efficiency of managing the development of digital competencies of teaching staff. To evaluate the work of a teacher in the e-learning system, an evaluation method has been developed, which includes assessing satisfaction with the teacher’s work in 5 areas: student satisfaction with the quality of the content of the e-course; student satisfaction with the quality of feedback given by the teacher; satisfaction of educational department employees; satisfaction of LMS technical support specialists; satisfaction of heads of educational departments/ the educational program directors regarding the work of teachers to achieve the goals of educational program. The testing of the methodology for assessing satisfaction with the work of a teacher in the electronic environment was carried out on the basis of the Institute of Remote and Additional Education of the Moscow Power Engineering Institute (MPEI) in JanuaryFebruary 2023. An assessment was made of satisfaction with the activities of 125 teachers in the context of 199 electronic courses, which were connected to 654 study groups. The particular value and practical significance of the methodology lies in the study of the teacher’s work in the digital environment from the side of internal stakeholders, on whose interaction the success of e-learning also depends. The developed methodology allows us to identify the weaknesses and strengths of teachers, which makes it possible to increase the efficiency of e-learning business processes. Testing of the methodology using the example of e-learning at Moscow Power Engineering Institute (MPEI) revealed the need to develop digital competencies such as communications in the digital environment, skills in visualizing digital materials and the use of interactive forms of learning.