Enhancing Traffic Incident Management and Regulatory Compliance Using IoT and Itms: A Mumbai Traffic Police Case Study

In the rapidly urbanizing landscape of Mumbai, a megacity confronted with significant traffic management and law enforcement challenges, the deployment of an advanced city surveillance system represents a transformative approach to urban governance. This paper examines the integration of over 11,000 CCTV cameras into the Mumbai Traffic Police's operational framework, covering an area of 438 square kilometers encompassing 41 traffic divisions and 94 police stations. Since its inception in 2016, the system has been pivotal in enhancing safety, order, and mobility within the city, especially amid obstacles such as ongoing infrastructure projects, traffic congestion, accidents, and natural disasters. Central to this study is the analysis of the Mumbai City Surveillance System Project (MCSP), which leverages CCTV technology to generate and classify Incident Reports (IR) based on severity, ranging from minor disruptions to significant emergencies. The period from October 2021 to 2023 saw a marked increase in IR generation, from 742 reports in 2021 to 10,392 in 2022 and 9,639 in 2023, indicating the system's growing efficacy in real-time traffic management and incident response.This paper further explores the cutting-edge integration of Artificial Intelligence (AI) and Internet of Things (IoT) technologies within the MCSP framework, highlighting the role of computational intelligence in enhancing the capabilities of Intelligent Transportation Systems (ITS). By employing AI-driven predictive analytics, the system effectively anticipates traffic conditions based on diverse variables such as traffic flow, vehicle speed, and weather, thereby optimizing traffic management strategies.The findings underscore the significant impact of AI and IoT technologies in redefining urban transportation networks, demonstrating improved efficiency, safety, and resilience in the face of Mumbai's complex transportation challenges. This study contributes to the discourse on smart city initiatives, offering insights into the role of advanced computational technologies in facilitating intelligent transportation solutions and shaping the future of urban living.