Assessment of Online Classes in Universities Based on Student Experience Questionnaire: Procedures, Methods and Comparison

Online classes in universities are a necessary choi ce for students. However, its teaching effectiveness is an urgent issue to be examined. In this paper, a questionnaire based on s tudent experience was developed for online university classes, i ncluding six factors of two dimensions (learning process and le arning outcomes). The results of the exploratory factor analysis and the confirmatory factor analysis with 257 samples out of 5 36 valid questionnaires indicate that the questionnaire is reliab le and valid. Using this questionnaire, an attempt was made to evaluate 14 undergraduate online classes involving 579 student s. Using cluster analysis, students were clustered into four type s by multiple questionnaire factors. According to these factors and the proportions of different types of students, three score e valuation methods and two grade evaluation methods were put forward from perspectives of learning experience and students' development. The consistency of these methods was verified. T he methods proposed in this study can provide a more multidi mensional perspective for the assessment of online classes.