Indonesia E-Government Website Performance and Accessibility Evaluation using Automated Tool Lighthouse

Web-based e-Government implementation has grown significantly in Indonesia with various government websites. These websites are developed to fulfill people’s needs and ensure all the information that the citizens need is delivered. Some studies revealed that overall performance of Indonesia e-Government are unsatisfactory. These qualities of websites are affected by fundamental aspects like performance and accessibility. All the e-Government implementations must achieve both aspects to reach good quality websites. Therefore, more detailed analysis and recommendations are necessary to improve both actionable aspects of the website. This paper proposed an analysis of evaluation scores, including recommendations for Indonesia’s e-Government websites. The evaluation score of websites is generated using an automated tool, Lighthouse. A case study on 87 website URLs comprised of one central government portal, 18 state agencies, 34 state ministries, and 34 provincial governments URLs is used in this research. The experiment results most of the performance and accessibility scores of the websites are good although some websites are still needs to improve their performance, particularly in the State Ministries category.