Enhancing User Engagement and Interaction in Library Automation through Gamification

This research investigates the integration of gamification into library automation systems, focusing on the Angkeaw Library Automation. The study employs a mixed- methods approach, combining quantitative metrics and qualitative insights to evaluate the impact of gamification on user engagement and satisfaction. Utilizing a comparative analysis, the research compares the usage patterns of a standard library automation system with a gamified counterpart over a three-month period. Initial findings reveal that the gamified system attracts higher user engagement initially, but experiences a notable decline over time, raising questions about the sustained impact of gamification. The standard automation system, in contrast, exhibits a modest rebound in usage. The results suggest that while gamification can effectively enhance short-term engagement, careful consideration is needed to ensure its long-term effectiveness. The research concludes by emphasizing the need for periodic reassessment and innovation in gamification strategies to maintain sustained user interest in library automation systems.