The Impact of Technological Readiness Factors on User Satisfaction in The Indonesian Local Government Employee Service System

User satisfaction within a system comes to fruition when their initial expectations align with the system's actual performance and user experiences. This alignment underscores the significance of assessing technological preparedness and potential health risks to measure user contentment. This study addresses a pivotal concern related to a database error, leading to system inaccessibility and redundant performance reporting within the Indonesian Local Government Personnel Service System. The primary objective of this research is to evaluate the degree of perceived user satisfaction and the influencing factors within this context. The assessment focuses on the interplay of technological readiness and user health risks. This study employs a quantitative research approach and a purposive sampling method. The research integrates the Expectation Confirmation Model and Technology Readiness Index 2.0, incorporating a novel variable known as "perceived susceptibility." The findings underscore a significant majority of respondents, approximately 96%, expressing satisfaction. Critical determinants of system user satisfaction are identified as perceived usefulness and confirmation. The implications of this research extend to providing insights into enhancing technological readiness to elevate user satisfaction levels within the Indonesian Local Government Personnel Service System. In addition, the results of this study serve as a reference for subsequent research to dig deeper into the subjects explored in this research.