Influence of e-HRM on Organizational Effectiveness: Towards a Research Model

Growth in e-HRM (electronic- Human Resource Management) is unprecedented after the advent of COVID-19. Even public sector organizations adopted digital HRM in the perspective of the prevalent COVID scenario. One of the most advanced researches is to measure e-HRM success. The study's goal is to explore the linkage of e-HRM towards organizational effectiveness in Indian public sector organizations and then develop a conceptual framework. To assess how e-HRM affects net benefits, we provide a model that builds on the DeLone & McLean (D&M) IS success model and the Expectation-Confirmation model (ECM). Major constructs used in the model are e-HRM service quality, e-HRM Information quality, e-HRM system quality, Expectation, Confirmation, Satisfaction, System Use, Individual Effectiveness, and organizational effectiveness. This paper proposes an answer to how e-HRM can influence organizational effectiveness. In the context of Indian public sector companies, the article adds value by augmenting the D&M and ECM models. A thorough framework for assessing organisational effectiveness must include expectation and confirmation, as well as their satisfaction for better acceptance. The paper could aid HR in better understanding how human factors work viz. Satisfaction, expectation, and confirmation affect the correlation of e-HRM towards organizational effectiveness. To give line managers a fresh perspective on e-HRM acceptance, it is helpful to understand the influence of the e-HRM context on net benefits. The suggested approach is a comprehensive model that may be used to support future studies.