Description And Typification Of Low-Code Use Cases In Manufacturing Companies

As manufacturing companies increasingly embrace digitalization to enhance efficiency and effectiveness, the demand for IT specialists has surged. In response, companies are turning to low-code programming as a solution to alleviate the burden on their IT departments. Through the utilization of low-code tools, domain experts, who may lack IT-specialist credentials yet possess valuable insights and domain-specific knowledge, are empowered to develop applications. However, implementing low-code without proper governance can lead to shadow IT and associated risks, where IT activities operate in the background hidden from official IT management. This paper aims to lay a foundation for elaborating a low-code governance by identifying low-code use cases in manufacturing companies and typifying them. Three types of low-code use cases for manufacturing companies are identified: "Development by Domain Experts," "Development by Domain Experts and IT Specialists," and "Development by IT Specialists." These types provide a basis for designing effective low-code governance principles, enabling responsible and efficient use of low-code development in the manufacturing sector.