Information Technology Capability Using COBIT 2019 Framework (Case Study: PT. Emobile Indonesia)

PT. Emobile Indonesia is an Information Technology company that manages services and supports several sectors of the business industry. This assessment is done because the governance in the company is still not integrated properly. This is indicated by the irregular role and description of tasks within the IT division, to slow down performance when sudden disruptions occur and lack of implementation of IT Risk in the company. To overcome these constraints, an assessment of Information Technology governance with COBIT 2019 method is carried out and assisted by descriptive methods and supported by quantitative data. The initial stages are conducting interviews to employees at PT. Emobile Indonesia for data collection. The domains that are followed up from COBIT 2019 are EDM03 - Ensured Risk Optimization, APO01 - Managed I&T Management Framework, and APO07 - Managed Human Resources. The results obtained after measuring IT capabilities in APO01 and APO07 domain companies stopped at level 2 that did not meet the company's target and only EDM03 met the company's target of level 3. The results of the study were used to determine the level of governance of information technology in each domain. As well as helping the company fix the obstacles that occur by providing recommendations to PT. Emobile Indonesia.